Privacy Policy

Effective Date: June 2026

At Foger US ("Foger US," "we," "our," or "us"), protecting customer privacy is one of our core commitments. We recognize the importance of safeguarding personal information and maintaining transparency regarding how information is collected, used, shared, and protected.

This Privacy Policy explains how Foger US collects, uses, stores, discloses, and protects personal information when customers visit our website, create an account, place an order, subscribe to communications, participate in promotions, or otherwise interact with our products and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

Information We Collect

To operate our business, fulfill customer orders, comply with applicable laws, and protect our customers and business operations, we may collect various categories of information.

Information You Provide Directly - Information you voluntarily provide may include:

Full name
Billing address
Shipping address
Email address
Telephone number
Account information
Order history
Customer service communications
Marketing preferences
Information submitted through forms, surveys, or promotional activities

Age Verification Information

Because Foger US sells age-restricted vaping products, we may collect and process information necessary to verify customer age and identity. Such information may include:

Date of birth
Government-issued identification information
Age verification records
Information provided through authorized third-party age-verification providers

Failure to successfully complete age verification may result in order cancellation, refund, account restrictions, or refusal of service.

Automatically Collected Information

When customers visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device identifiers
Operating system
Geographic location based on IP address
Website activity and navigation data
Referral sources
Session information
Advertising interaction data

Why We Collect Information

Foger US collects personal information only when reasonably necessary to:

Process and fulfill customer orders
Verify customer age and identity
Process payments
Provide customer support
Prevent fraud and unauthorized activity
Improve website performance and user experience
Personalize customer interactions
Communicate order updates and shipping information
Deliver promotional communications where permitted
Comply with legal and regulatory obligations
Enforce our Terms of Service and company policies
Protect customers, employees, and business operations

Cookies & Tracking Technologies

Foger US uses cookies, pixels, web beacons, tags, and similar technologies to support website functionality and improve customer experience.

These technologies may be used to:

Remember customer preferences
Maintain shopping cart functionality
Analyze website traffic
Improve website performance
Measure advertising effectiveness
Personalize content and promotions
Detect fraudulent or unauthorized activity

Third-party analytics and advertising providers may also utilize similar technologies in accordance with their own privacy policies. Customers may adjust cookie settings through their browser; however, certain website features may not function properly if cookies are disabled.

Sale of Personal Information

Foger US does not sell, rent, lease, or trade customer personal information to third parties for monetary compensation. We do not disclose personal information to third parties for their independent marketing purposes without customer consent.

How We Share Information

We may share personal information with trusted service providers and business partners when necessary to operate our business and provide services to customers. Such parties may include:

Payment processors
Shipping and delivery carriers
Age-verification providers
Fraud-prevention and risk-management providers
Website hosting providers
Marketing and advertising platforms
Analytics providers
Customer support providers
Professional advisors
Government authorities when legally required

These service providers are authorized to use information only as necessary to perform services on our behalf.

Payment Security

All payment transactions are processed through secure third-party payment providers utilizing industry-standard encryption and security protocols. Foger US does not store complete payment card numbers, CVV codes, or sensitive payment credentials on its servers. Payment processing is governed by the privacy and security policies of the applicable payment provider.

Customer Accounts

Customers who create an account may access certain features of the website. Account holders are responsible for maintaining the confidentiality of account credentials and for all activities conducted under their accounts. Foger US shall not be responsible for unauthorized account access resulting from customer negligence or failure to safeguard login credentials.

Fraud Prevention & Risk Management

To protect customers, payment partners, and business operations, Foger US may collect, review, analyze, verify, and monitor information associated with customer accounts, orders, and website activity.

Orders suspected of:

Fraudulent activity
Identity theft
Unauthorized payment use
Chargeback abuse
Age-verification circumvention
Violations of company policies

may be delayed, canceled, refunded, restricted, or subjected to additional verification requirements.

Marketing Communications

Customers who subscribe to marketing communications may receive:

Product announcements
Promotional offers
Company news and updates
New product releases
Special sales and events
Educational content

Customers may unsubscribe from email marketing communications at any time by using the unsubscribe link included in marketing emails. Consent to receive marketing communications is not required to make a purchase.

Data Security

Foger US maintains commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction. Security measures may include:

SSL encryption
Secure payment processing
Access controls
Fraud monitoring systems
Security auditing procedures
Data protection protocols

While we implement reasonable safeguards, no method of transmission or storage can guarantee absolute security.

Data Retention

Personal information may be retained for as long as reasonably necessary to:

Fulfill customer orders
Maintain business records
Comply with legal obligations
Maintain accounting and tax records
Prevent fraud
Resolve disputes
Enforce agreements
Protect business interests

Retention periods may vary depending upon the type of information and applicable legal requirements.

Data Deletion Requests

Customers may request deletion of personal information where permitted by applicable law. However, Foger US may retain certain information when necessary to:

Comply with legal obligations
Maintain financial and tax records
Prevent fraud
Resolve disputes
Enforce agreements
Fulfill regulatory requirements

Customer Privacy Rights

Subject to applicable law, customers may have the right to:

Access personal information
Correct inaccurate information
Request deletion of personal information
Opt out of marketing communications
Submit privacy-related inquiries

Requests may be submitted using the contact information listed below.

California Privacy Rights

California residents may have additional privacy rights under applicable California privacy laws. Eligible California residents may request information regarding:

Categories of personal information collected
Sources of personal information
Business purposes for collection
Categories of third parties receiving information

Privacy requests may be submitted using the contact information provided below.

Business Transfers

In the event of a merger, acquisition, financing transaction, restructuring, sale of assets, bankruptcy proceeding, or other corporate transaction, customer information may be transferred as part of the business assets involved in such transaction, subject to applicable legal requirements.

Third-Party Websites

Our website may contain links to third-party websites, social media platforms, manufacturers, or service providers. Foger US is not responsible for the privacy practices, content, or security of third-party websites. Customers are encouraged to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

Foger US reserves the right to modify, revise, update, or replace this Privacy Policy at any time. Any changes become effective immediately upon posting to the website. Continued use of the website following the posting of revised policies constitutes acceptance of such changes.

By accessing, using, or purchasing through our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.